TBSM Collections+
About Us.
TBSM Collections+ is a UK based commercial debt recovery business specialising in the recovery of unpaid business debts, overdue invoices and commercial payment disputes. The business was established to provide a structured, commercially focused recovery solution for organisations experiencing delayed or non-payment from customers, clients or counterparties.
Solicitor Led
Founded and led by a solicitor with 20+ years' legal experience.
No Win, No Success Fee
Totally risk free — no collection, no fee payable.
Nationwide
Acting for UK businesses across every sector.
What We Do
Nationwide commercial debt recovery services tailored to your needs.
TBSM Collections+ provides a practical and commercially minded service for recovering unpaid invoices, disputed balances and outstanding business debt. Our work is structured around clear communication, disciplined case management and a measured approach to escalation when necessary.
Commercial debt recovery
A strategic approach to recovering unpaid invoices and overdue accounts with speed and precision.
Letter Before Action
Measured pre-action engagement that protects commercial position while preserving leverage.
Pre-legal recovery
Early-stage recovery planning designed to resolve matters before formal proceedings become necessary.
Negotiation
Practical settlement discussions shaped by commercial judgment and risk awareness.
Litigation support
Clear case preparation and strategic direction for matters that require escalation.
Enforcement
A disciplined route to recovery, focused on enforceability and efficient execution.
Payment arrangements
Tailored repayment structures that support recovery without losing commercial momentum.
Commercial strategy
A considered recovery framework aligned to the debt, the debtor and the client’s objectives.
Who We Work With
We work with businesses across a wide range of sectors, including SMEs, contractors, freelancers, recruitment firms, agencies, professional service providers, construction businesses, suppliers and other commercial organisations.
Our core focus is supporting businesses in recovering outstanding sums efficiently, professionally and with a clear strategic approach to escalation where required.
SMEs
Contractors
Recruitment
Construction
Professional Services
Suppliers
Agencies
Freelancers
Commercial Organisations
How We Recover Debt
At TBSM Collections+, we recognise that successful debt recovery is rarely achieved through a single action or generic approach.
Every instruction is assessed individually and a recovery strategy is developed based upon the value of the debt, the age of the account, the commercial relationship between the parties, the dispute position and the wider recovery prospects.
Our recovery process typically involves a combination of:
- Professional telephone engagement
- Strategic email communication
- Formal written correspondence
- Structured payment negotiations
- Debtor tracing and information gathering
- Ongoing account monitoring and follow up
- Escalation planning where necessary
Our objective is always to establish constructive dialogue at an early stage and identify the most commercially sensible route to resolution. We understand that many businesses wish to preserve valuable customer relationships wherever possible. For that reason, recovery activity is conducted professionally, commercially and proportionately at all stages.
Where payment arrangements are appropriate, these are managed and monitored carefully. Where matters become disputed or require escalation, we assess the available options and provide clients with clear guidance regarding potential next steps. Unlike volume collection operations that apply the same process to every file, we believe recovery outcomes are often improved through strategy, judgement and professional communication.
Ultimately, our approach is designed to maximise recovery prospects while protecting our clients' reputations and commercial interests wherever possible.
When Do We Act
In commercial debt recovery, timing can often make a significant difference.
Many businesses delay taking action in the hope that payment will eventually arrive or that further internal chasing will resolve the issue. In practice, early intervention frequently improves recovery prospects and provides greater clarity regarding the options available.
At TBSM Collections+, we aim to commence action promptly following instruction. In most cases, newly instructed matters are reviewed and actioned within 48 business hours of receiving the required documentation and information.
Our initial activity may include:
- Reviewing the account history and supporting documentation
- Assessing the recovery position and potential risks
- Developing an appropriate recovery strategy
- Identifying opportunities for early resolution
- Making initial contact by telephone, email or written correspondence
We support businesses at various stages of the recovery cycle, including:
- Recently overdue invoices
- Long outstanding accounts
- High-value commercial debts
- Disputed matters requiring strategic review
- Ongoing credit control support
- Pre-legal recovery and escalation planning
Whether an invoice is thirty days overdue or several years old, we assess every matter individually and determine the most commercially appropriate route forward. Because when it comes to debt recovery, timely action often delivers better results.
Where We Work
TBSM Collections+ supports businesses throughout England and Wales across a diverse range of industries, sectors and commercial environments.
Our clients range from SMEs and owner managed businesses through to larger organisations requiring professional support with commercial debt recovery, credit control and cash flow management. We understand that unpaid invoices affect businesses of all sizes and across all sectors, which is why our services are designed to be flexible, responsive and commercially focused.
Through modern communication systems and technology driven recovery processes, we are able to provide efficient and effective support regardless of geographical location. Whether supporting a local business with a single overdue invoice or managing recovery activity across larger client portfolios, our objective remains the same - delivering professional recovery solutions that help businesses improve cash flow and reduce the burden of overdue accounts.
Wherever your business is based, TBSM Collections+ is positioned to provide timely, professional and commercially focused support.
Why Choose TBSM Collections+
Recovering outstanding invoices requires more than persistence - it requires strategy, experience and commercial judgement.
At TBSM Collections+, we combine legal knowledge with professional recovery expertise to help businesses recover overdue accounts efficiently, commercially and responsibly. Our approach is built around one objective: delivering the best possible recovery outcome for our clients while protecting their reputation and customer relationships.
Commercially Focused Recovery
We understand the pressures businesses face when invoices remain unpaid and cash flow is affected. Our approach is designed to deliver commercially sensible outcomes while allowing clients to remain focused on running and growing their business.
Solicitor Led Insight
Our legal knowledge and practical experience provide a deeper level of understanding when assessing recovery strategy, disputes and escalation options. This allows us to approach each matter with the benefit of commercial judgement and strategic thinking.
Structured Recovery Process
Every matter is assessed on its own merits rather than being processed through a generic collections model. We consider factors including the age of the debt, the value of the account, the debtor position, the dispute status and the commercial relationship involved.
Professional Communication
Recovery activity is conducted professionally, respectfully and proportionately at all stages. Our objective is to recover outstanding monies while protecting our clients' reputation and commercial relationships wherever possible.
No Collection, No Success Fee
We know debt recovery should make commercial sense. Our pricing model is designed to minimise risk and ensure our interests remain aligned with those of our clients. If we do not recover funds for our client, no success fee is payable.
Clear Escalation Pathways
Where matters require escalation beyond the initial recovery process, we provide clear guidance regarding available options and potential next steps. Clients are supported throughout the process with straightforward advice and transparent communication.
Client Focused Service
We believe communication is central to successful recovery. Clients receive regular updates, responsive service and a dedicated point of contact throughout the life of the instruction.
A Long Term Recovery Partner
Our aim is not simply to recover a single debt. We seek to build long term relationships with businesses by supporting cash flow, improving recovery processes and helping clients reduce future payment problems.
Trusted. Business. Settlement. Management.
That is the TBSM Collections+ approach.
Founder & Leadership
Commercially focused leadership, shaped by legal judgment and direct oversight of recovery strategy.
TBSM Collections+ is founded by Alia Tabassam, a Solicitor with over 20 years of legal knowledge and working experience. Although a qualified Solicitor, it is important to note that Alia is not acting in a solicitor capacity in her role within TBSM Collections+ and TBSM Collections+ is not a law firm regulated by the Solicitors Regulation Authority.
Alia ensures that files are assessed not only from a recovery perspective but also with a clear understanding of legal risk, enforceability and escalation pathways, resulting in more structured and effective recovery outcomes for clients.
Alia is very hands on in the business and plays an active role across all areas of operations, including active case work, strategy development, client engagement and the oversight of recovery processes.
More often than not, clients will have direct engagement with Alia herself, whether through strategy discussions, case oversight or key decision making stages within their matters.
Her involvement ensures that matters are not only managed at a procedural level but are also considered strategically from the outset.
Professional Experience
- High value debt recovery matters
- Complex commercial disputes
- Litigation strategy and case management
- Negotiation and settlement structuring
- Enforcement and recovery processes
- Professional client advisory work
Why This Benefits Clients
This depth of experience brings a significant advantage to clients because recovery is approached not merely as a routine collection exercise but as a matter of commercial judgment, legal awareness and careful risk assessment.
Rather than treating debt recovery as a purely administrative process, the work is structured around practical outcomes, strategic positioning and a clear understanding of when to negotiate, escalate or enforce.
Important Notice
TBSM Collections+ provides commercial debt recovery services. TBSM Collections+ is not a firm of solicitors and does not undertake reserved legal activities or regulated legal services. Where matters require formal legal proceedings or litigation, they may be referred separately for legal consideration under appropriate arrangements.
More Than A Name
Trusted Business Settlement Management
Trusted
Business
Settlement
Management
Trusted
Trust is at the foundation of every client relationship we build. When businesses instruct TBSM Collections+, they are placing responsibility in our hands to represent their interests professionally, protect their reputation and engage with customers and debtors on their behalf. We understand the importance of every interaction and the confidence clients place in us to manage sensitive commercial matters appropriately. Professionalism, integrity, discretion and confidentiality guide everything we do, ensuring every recovery matter is handled with care, respect and sound commercial judgement.
Business
We understand that behind every outstanding invoice is a business decision, a cash flow challenge and a need for certainty. TBSM Collections+ operates within a commercial environment and understands the pressures businesses face when payments are delayed, resources are tied up and valuable time is spent managing overdue accounts. Our approach is focused on achieving commercially sensible outcomes that support our clients’ objectives while balancing recovery prospects, customer relationships and long-term business interests.
Settlement
Our objective is to achieve practical and commercially sensible resolutions through professional communication, negotiation and carefully considered recovery strategies. We understand that successful recovery is not always about applying pressure - it is about understanding the circumstances, identifying the most effective route forward and achieving the best possible outcome for our clients. Through structured engagement and strategic negotiation, we aim to resolve matters efficiently while protecting our clients’ commercial interests and relationships wherever possible.
Management
Effective recovery requires more than simply taking action - it requires strategic planning, professional oversight and careful management throughout the recovery journey. Every matter entrusted to TBSM Collections+ is assessed individually and managed from initial instruction through to resolution, with consideration given to the circumstances of the debt, recovery prospects, commercial objectives and appropriate next steps. Our solicitor led approach brings an additional level of legal insight, strategic assessment and commercial judgement to the recovery process, ensuring matters are approached thoughtfully rather than through a one-size-fits-all process.
Collections
Recovering outstanding invoices requires more than simply requesting payment. At TBSM Collections+, we provide a professional, solicitor-led commercial recovery service designed to help businesses recover overdue accounts through strategic engagement, negotiation and structured recovery processes. We manage the recovery journey from initial contact through to resolution, using professional communication and commercial judgement to achieve the best possible outcome while protecting our clients’ reputation and relationships. Whether dealing with individual overdue invoices or larger debtor portfolios, our approach is focused on recovering what is owed efficiently, professionally and commercially.
+
+ represents our commitment to providing businesses with more than traditional debt collection services by combining commercial recovery expertise, legal insight and client focused support. Alongside commercial debt recovery, we offer credit control support, credit control training, enforcement support and wider cash flow management solutions designed to help businesses recover outstanding monies, strengthen internal processes and reduce future payment risk. Plus, we stand out from others due to being solicitor led, operating on a no win, no success fee basis and our fees are one of the lowest based on industry standards.