Debt recovery.

We recover business to business debts including unpaid invoices and overdue accounts. We do not deal with consumer debts.

Once we receive your instruction and supporting documents, we can begin the initial review immediately and typically commence recovery action shortly thereafter, depending on the complexity of the matter.

You will usually need to provide invoices or statement of account, debtor contact details, any contract or agreement if available, and relevant emails or communication history. The more information provided upfront, the quicker we can assess and act.

If a debt is disputed, we assess the basis of the dispute and the supporting documentation. Recovery strategy may then be adjusted depending on the strength of the claim and the nature of the dispute.

Yes. Once the case is accepted, structured recovery communication will begin with the debtor as part of the recovery process.

Most matters are resolved without court action. However, where necessary, we can support escalation strategies and advise on next steps where recovery cannot be achieved through standard processes.

Our fees include a success fee based on recovery. The success fee is only payable where we successfully recover all or part of the money owed to you. Fees are typically tailored to the complexity of the case and the age of the debt. The success fee usually ranges from 8% to 25% of the amount recovered. We are proud to mention that our fees are one of the lowest in the industry. And that matters, especially since we are solicitor led.

If we have been instructed and recovery action has commenced, our success fee remains payable on any amounts recovered relating to that instruction, regardless of how payment is made or who it is made to.

No. TBSM Collections+ is not a law firm and we do not provide regulated legal services. We are not regulated or authorised by the Solicitors Regulation Authority. Solicitors working within the firm are not acting within a solicitor capacity; however, they bring over 20 years of legal knowledge and professional experience. This differentiates us from other debt recovery agencies and enables us to achieve stronger commercial outcomes for our clients. We are a top-tier commercial debt recovery business focused exclusively on business-to-business debt recovery and credit control support.