Compliance & Case Administration Officer.
About TBSM Collections+
TBSM Collections+ is a specialist commercial debt recovery and credit control business. We work with organisations to recover outstanding invoices and improve cash flow.
We maintain high professional and compliance standards across all our operations. The compliance and case administration function is crucial to ensuring consistent adherence to procedures, maintaining compliance and supporting effective case management.
As part of our continued growth, we are seeking an experienced Compliance & Case Administration Officer to support compliance, case management procedures and administrative processes.
The Role
As a Compliance & Case Administration Officer, you will support compliance monitoring, case administration procedures and ensure that recovery operations are conducted professionally and in compliance with regulatory requirements.
This role would suit someone with experience in compliance, case management, legal administration or related administrative processes who has strong organisational skills and attention to detail.
Key Responsibilities
Compliance Support
- Monitor compliance with recovery procedures
- Review case files for compliance with procedures
- Support regulatory compliance
- Maintain compliance documentation
- Support compliance training and awareness
- Identify and escalate compliance concerns
Case Administration
- Support case setup and administration
- Maintain accurate case records
- Manage case documentation
- Ensure consistent case management procedures
- Support case closure processes
- Manage administrative workflows
Record Keeping & Documentation
- Maintain accurate case files
- Support document management systems
- Ensure proper file organisation
- Support records retention procedures
- Maintain audit trails
Operational Support
- Support operational procedures and processes
- Assist with reporting and analysis
- Support team processes
- Maintain administrative systems
- Support quality assurance processes
Skills & Experience Required
The ideal candidate will have experience in one or more of the following areas:
- Case administration or legal administration
- Compliance or compliance monitoring
- Document management
- Administrative processes
- Quality assurance
- Records management
You should have strong organisational skills, excellent attention to detail and be comfortable working with systems and procedures.
Essential Attributes
We are looking for someone who demonstrates:
- Excellent attention to detail
- Strong organisational ability
- Meticulous record keeping
- Thorough and systematic approach
- Reliable and dependable
- Good communication skills
- Professional approach
- Ability to spot inconsistencies
Desirable Experience
Experience in the following areas would be advantageous:
- Regulatory compliance or compliance monitoring
- Collections or debt recovery administration
- Legal support or legal administration
- Financial services compliance
- Quality assurance or audit processes
Why Join TBSM Collections+?
This is an excellent opportunity to develop a career in compliance and case administration with a professional and growing business. You will have the opportunity to:
- Play an important role in compliance and quality
- Support professional recovery operations
- Develop expertise in compliance and case administration
- Work as part of a professional team
- Build career skills in compliance and administration
Equal Opportunities
TBSM Collections+ is committed to providing equal opportunities.
We welcome applications from individuals with different backgrounds, experiences and perspectives.
We assess candidates based on skills, experience, suitability and potential.
Ready to apply?
Submit your CV together with a covering letter explaining your experience and interest in joining TBSM Collections+. Applications should be sent to careers@tbsmcollectionsplus.co.uk.